Security Overview

Logistic Slash ("Logistic Slash"), Wyoming, United States, is built for carriers who trust us with dispatch data, settlements, and freight documents. Security is designed into the platform from day one.

Infrastructure & subprocessors

• Application hosted on Google Firebase with encryption in transit (TLS 1.2+) and encryption at rest.
• Firestore security rules enforce role-based access at the database layer.
• Firebase Storage rules restrict document uploads to authorized users and assigned loads.
• Marketing site hosted on Hostinger.
• Payments processed by Lemon Squeezy as merchant of record (MoR) — card data stays with the MoR.

Authentication & access control

• Firebase Authentication for carrier admin and dispatcher accounts.
• Separate driver mobile accounts with scoped permissions when the Driver App is enabled.
• Administrative access is limited to authorized personnel only.

AI document processing

Rate confirmation PDFs sent to AI import are processed via secure server-side functions. API keys are stored in protected settings accessible only to authenticated admins — never exposed in public website bundles.

Trials, billing & data deletion

Founding members receive 30 days free before founding rates. Refunds within 14 days of first paid charge are described in our Refund Policy. To delete account data, email support@logisticslash.com— we aim to complete requests within 30 days.

Incident response

Report security concerns to support@logisticslash.com. We investigate reports promptly and notify affected customers when required.

See also our Privacy Policy and Terms of Service.