Privacy Policy

This Privacy Policy describes how Logistic Slash ("Logistic Slash," "we," "us," or "our"), located in Wyoming, United States, collects, uses, and protects information when you visit https://logisticslash.com or use our TMS services for carriers (dispatch, loads, finance/settlements, and related workflows).

Information we collect

• Account data: name, email, company name, fleet size, vehicle count, and authentication credentials.
• Operational data: loads, trips, drivers, vehicles, documents (BOL/POD/rate cons), dispatch status, settlements, and messages related to your fleet operations.
• Location data (optional): GPS positions when you use the driver app or connected integrations — supporting dispatch, not required for core TMS use.
• Billing data: handled by Lemon Squeezy as merchant of record (MoR). We receive subscription and invoice metadata, not full card numbers on our servers from the marketing checkout stub.
• Usage data: pages visited, features used, device type, and error logs to improve reliability.
• Marketing inquiries: information you submit through founding, checkout, contact, or meeting request forms.

How we use information

We use your information to provide dispatch, loads, finance/settlements, document management, AI import, billing (via Lemon Squeezy), onboarding, founding trials (30 days), and customer support. We do not sell your personal information to third parties.

Data storage & security

Application data is stored on Google Firebase (Firestore, Storage, Authentication) with encryption in transit (TLS) and at rest. The marketing site may be hosted on Hostinger. Access is restricted by role. See our Security page for more detail.

Subprocessors

• Google Firebase — database, authentication, storage, cloud functions
• Hostinger — marketing website hosting
• Lemon Squeezy — payments and merchant of record (MoR)
• OpenAI — optional AI extraction of rate confirmation PDFs (only when you use AI import)
• Calendly — scheduling calls when you book a meeting

Retention & deletion

We retain operational data while your account is active. You may request export or deletion by contacting support@logisticslash.com. We aim to complete deletion requests within 30 days.

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data. Contact us at support@logisticslash.com to exercise these rights.

Related policies

See also Refunds, Cancellation, Cookies, and Acceptable Use.

Contact

Logistic Slash · Wyoming, United States
support@logisticslash.com